Professional Telephonic Support
Our professional help desk is available to assist you in the supply of parts, toner and dispatching of a KYOCERA trained engineer. All customer support representatives have been extensively trained by KYOCERA support specialists. A solution will be found efficiently and quickly as the helpdesk provides multiple levels of support with one common objective – to find a solution.
This includes full onsite support for printer and MFP devices, along with IT support for KYOCERA drivers and software solutions on multiple platforms and IT infrastructures.
Every company has its own unique workflow and its own IT environment, so there can hardly be a “one-size-fits-all” approach. With this in mind, we offer custom service level agreements to meet with and exceed your workflow and IT requirements.